Drift Conversational Marketing and Chat with Bots for Marketing and Support. We’re Expert Certified!

Eric Greenspan Knowledge Base Articles Leave a Comment

Chat, Conversational Marketing, Bots

Whether you are looking to drive sales, or improve customer support, provide self-help, bot-enabled help, we can help you. The world has changed and the bots have arrived. Ok, well, don’t let that scare you, but it’s a good thing, we promise. The idea is that you can help your prospects and customers help themselves.

We use Drift and GrooveHQ to handle sales chat and live support on our websites. We use Slack to communicate with our clients. We use ticketed email and knowledge bases to provide fast answers. These tools are critical to the success of most companies and we can help you design, implement and use these technologies properly.

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What is Drift?

Drift is the world’s first and only conversational marketing platform.

Conversations. Not Forms.

With Drift on your website, any conversation can be a conversion. Instead of traditional marketing and sales platforms that rely on forms and follow-ups, Drift connects your business with the best leads in real-time.

Bots. Your Website’s Personal Assistant.

Bots are what cutting-edge teams are using to automate their marketing. LeadBot qualifies your site visitors, identifies which sales rep they should speak with and then books a meeting. No forms required.

What’s Conversational Marketing?

Conversational marketing is the fastest way to move buyers through your marketing and sales funnels through the power of real-time conversations. It builds relationships and creates authentic experiences with customers and buyers.

It’s the best way to start conversations with buyers and customers.

Instead of forcing people to go through lead capture forms and wait days for a response, conversational marketing uses targeted messaging and intelligent chatbots to engage with people when they’re on your website. Making it easier for people to engage with your business will help you convert more of the right leads faster. Which means happier customers and a happier company.

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