I’m NOT an accountant; I’m a business owner and entrepreneur. This means I know and use accounting software and have since the days of DOS. I use QuickBooks Online for my company Modernize My Business and schoolofbookkeeping.com too. We are doing this to learn them all and to keep fresh with the latest technology.
QBO is full of features and for the new users, startup or small business, it gets the job done. But power users, bookkeepers, accountants and CPAs, it’s just not ready.
QBO is supposed to be designed to be cloud friendly and app-enabled. The mobile app has no reports (yet), doesn’t allow you to add bills and is very different from the online interface. The lack of consistency is confusing and sucks time.
The online version of QBO is sluggish and relies on the connection and the limits of HTML. The button that moves so smoothly through Intuit’s Quicken or the desktop version of QuickBooks is useless. Much of the design is dependent on the click of a mouse, which is far less efficient than the keyboard when hammering at multiple line items.
My biggest issue with QBO are in the settings. They are clunky and far from sexy. The interface is borrowed from a desktop app and is missing certain key WYSIWIG components. When adding your logo to an invoice, it doesn’t show it unless you preview the invoice. Every site I’ve ever used has this figured out so I’m not sure why Intuit fails here.
Also, beware, they update the app without notice and things change. Such is the nature of cloud computing and in their defense, we do the same at schoolofbookkeeping.com.
In short, QBO is likely to win the race but competitors like Freshbooks, Xero and Wave have an opportunity here and they know it.
Please take a moment to add your comment about what you like, dislike and any other opinions about QBO. We will build a list and send it to Intuit. Together, we can help them help us.